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We are involved in a claim with an adjuster from Nationwide on a water loss. The insured was put in a hotel a considerable distance from the home. Insured put together a very detailed log of milage. The carrier is refusing to pay anything but .22 cents a mile (medical/moving rate) for those miles and is limiting to one round trip a day. The insured has animals at the loss location as well as a child in school and has often (if not daily) had to make more than one trip. Can they limit the miles driven or “choose” which rate they want to pay?

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