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The Georgia Office of Commissioner of Insurance and Safety Fire issued a Bulletin addressed to all property & casualty insurers writing residential real property in the state. The Bulletin clarifies the underwriting rules relating to cancellations and nonrenewals of residential property insurance contracts. The Office has received complaints from consumers, so this Bulletin was issued to remind insurers of standard procedures. The Bulletin provides definitions of nonrenewals, renewals, and reductions in coverage. Nonrenewals are refusals to continue coverage on a risk; renewals are continuing coverage on a risk; and reductions of coverage are just that, the lessening of certain coverages or the addition of an exclusion. The definition of nonrenewal makes it clear that failure to pay a premium does not constitute a nonrenewal. 

If an insurer decides to nonrenew a policy, the insured must be notified via a written notice. The notice of nonrenewal must state the reason for nonrenewal and the notice must be mailed or personally delivered to the insured. It should state when the nonrenewal would be effective, which must be at least 30 days from the notice’s mailing or delivery date. An insurer is not allowed to refuse to renew a residential property policy for any of the following reasons:

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